1. Information We Collect

Personal Information

  • Name, email address, phone number, gender, birthdate, address and account details
  • Payment information for purchases made within the app

Health-Related Information

  • Wellness preferences, nutrition goals, and lifestyle details
  • Body measurements and progress tracking data
  • Information shared through health assessments or consultations
  • Supplement/medication preferences and related treatment information
  • Chat messages with licensed healthcare providers

Device & Technical Information

  • Device type, operating system, and unique identifiers
  • App usage data and interaction logs

2. How We Use Your Information

We use the information we collect to :

  • Provide wellness and weight management programs
  • Enable consultations with licensed healthcare providers via chat
  • Offer generalized nutrition and lifestyle guidance
  • Share educational health resources and medical reference content
  • Manage supplement/medication information where applicable
  • Process orders and payments
  • Improve our app and user experience

3. Health Data and Sensitive Information

We recognize that health-related data is sensitive. Therefore :

  • It is used only for the purposes of delivering health, wellness, consultation, and treatment-support services.
  • It is never used for advertising, profiling, or unrelated commercial purposes.
  • Offer generalized nutrition and lifestyle guidance
  • We do not sell, rent, or trade sensitive health information to third parties.

4. Licensed Healthcare Provider Consultations

Nuceria connects you with licensed healthcare providers through in-app chat.

  • Information you share during chats is considered confidential health data.
  • Chats are securely stored and accessible only to you and the provider.
  • We do not monitor or use your chat content for advertising or unrelated services.
  • These consultations are for wellness support, supplement guidance, and general health information and are not a replacement for in-person medical treatment, diagnosis, or emergency care.

5. Medication and Treatment Management

If you choose to browse, manage, or purchase supplements/medications through Nuceria :

  • This information is collected only to support your health program, track preferences, and facilitate consultations.
  • Nuceria does not independently prescribe or dispense medications.
  • All supplement or therapy use must be confirmed with a licensed healthcare provider.
  • Any orders are fulfilled under medical supervision and in compliance with applicable regulations.

6. Data Storage and Security

  • All sensitive data, including health-related information and chat records, is encrypted and stored on secure servers.
  • Access is restricted to authorized personnel and licensed healthcare providers.
  • We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction.

7. Sharing of Information

We may share your information with :

  • Licensed healthcare professionals to provide consultations or treatment support
  • Third-party service providers who process data on our behalf (e.g., payment processors, hosting services)
  • Regulatory authorities if legally required

We will never share your identifiable health data without your consent unless required by law.

8. Your Rights

As a user, you have the right to :

  • Access and update your personal and health data
  • Request correction of inaccurate information
  • Request deletion of your data at any time
  • Withdraw consent for data collection and processing

To exercise these rights, contact us at : hello@mynuceria.com

9. Children’s Privacy

Nuceria is not intended for children under 16 years of age. We do not knowingly collect personal or health-related information from minors. If you believe a child has provided information, please contact us for deletion.

10. Third-Party Links and Services

The app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing any information.

11. Disclaimer

Nuceria is a wellness and consultation platform. It is not a substitute for professional medical advice, diagnosis, or emergency treatment. Always seek the advice of your physician or qualified healthcare provider regarding any medical condition. For urgent medical needs, call your local emergency number immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the app after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at :